Repair your own breakdown - Online assistance for household appliances

Service Description:
Get personalized assistance to identify and replace spare parts for your household appliances, as well as step-by-step help with troubleshooting. Our service is offered at € 19.50 for 45 minutes of videoconferencing with an expert with 12 years of experience in household appliance maintenance.

What you get:

• Personalized advice : An expert helps you identify the spare part suitable for your device based on the fault observed.
• Troubleshooting Assistance : Receive detailed guidance to carry out repairs yourself, step by step.
• Trusted Expertise : Benefit from the advice of a qualified and experienced professional in the repair of household appliances.
• Quick Training : Learn to better understand how your device works for easier repairs.

Covered devices and examples of common failures:

• Washing machine : Machine does not start, does not drain properly, drum blocked.
• Dishwasher : Does not heat, wash arms do not move, stagnant water.
• Dryer : Does not heat, stops mid-cycle, unusual noise.
• Oven : Does not heat, faulty thermostat, digital display broken.
• Refrigerator : Insufficient cooling, continuous noise, water leakage.
• Hob : Inactive cooking zones, ignition or temperature problem.

Preparation for videoconference:
For optimal assistance, prepare:

• A device with a camera and microphone (computer, tablet, or smartphone).
• A stable internet connection.

Recommended tools:

• Star and flat screwdriver
• Multi-grip pliers
• Protective gloves
• Screw Bit Set
• Multimeter (if possible)
• Torch
• Well-lit and clear workspace

Book your session:
Don’t let a breakdown slow down your daily life! Book your support session now to get expert advice and get your devices back up and running.