GTC
GENERAL CONDITIONS OF TENT
INSIDE THE SUBSCRIBE:
The company (PIECES ELECTROMENAGERS Discount) , Company with capital of 3500 euros, where the company is located 7 Impasse de champagne 60100 Creil, registered with the RCS de Compiègne under the number 88265488200019, represented by the manager, with full capacity, Christian M,
Company named after us « PIECES ELECTROMENAGERS (Discount) » ,
ET
All people register on the site www.pieceselectromenagers.fr to sign up for one or more services available for the exchange of PIECES ELECTROMENAGERS (Discount)
Call us after the « Client »
Thereafter design ensemble « Parties » or separate « Parties » .
The present General Conditions of Sale for the purpose of registering the sale of Products to Clients by Vendors or PIECES ELECTROMENAGERS (Discount)
on the online platform registered at the address www.pieceselectromenagers.fr
ARTICLE 0 - DEFINITIONS
- Bénéficiaire: designate the recipient of the products of the seller in the box of the order passed on the plate.
- Client: design all physical persons or moral persons responsible for a Compte Client starting from where they purchase a product on sale for a Seller or for Electrical Equipment (discount) thanks to the Electrical Equipment Plate (discount), as specified as The Client may or may not be a Product Trustee if they are using a person or will offer it in a tier.
- Access code: designate the « identifier/mot de passe » couple used by the Clients to authenticate and access their personal space.
- Order: design the acquisition of a product(s) by a client on the platform in the current conditions.
- Compte Client: designate the Compte Client personnel to start with the effect and control of the Commands, consult the information relating to shipping, delivery and/or disposition of the ordered Products, ask questions relating to the Commands.
- General conditions of sale or CGV: designate the present general conditions of sale applicable to all sales of Products manufactured on the Plateforme Electrical Pieces (discount) on the title of the present Contract and which may be reviewed or modified at any time by Electrical Pieces organizers (discount) .
- General conditions of use or CGU: designate the general conditions of use here which regulate the access and use of the website, available at the URL address www.pieceselectromenagers.fr and which can be reviewed or modified at any time. Pièces électroménagers (discount).
- Données: désigne les informations reseignées dans l'Espace personnel des Clients, sous leur pleine et entière responsibility et figurant sur les servers administrés par Pièces électroménagers (discount).
- Product data sheet: design the set of relevant information about the products offered online on the plate (product characteristics, price, photo), created, fed, modified by vendors and electricians (discount) in the cadre of a collaborative function .
- Plateforme Pièces électroménagers (discount) ou Plateforme: design the plateforme technique of placing in relation between the Vendeurs and the Clients operated by Pièces électroménagers (discount) at the conclusion of contracts de vente de Produits des Vendeurs and de Pièces électroménagers (discount) on the website, and available at the address www.pieceselectromenagers.fr .
- Payment service provider: designate the agreed payment service provider, partner of the company Pièces électroménagers (discount), and for the intermediary thereof the ensemble of payments effectués for a Client for all Orders passed on the Internet Site, via the provision of a secure payment service system and in accordance with the current regulations on payment services.
- Products or Products: design the products such as detached parts, accessories or susceptible consumables to be sold on the spot by a seller by the intermediary of the plate, shipped by the seller to the supplier within the limit of the available stocks.
- Services: design the ensemble of four services for Pièces électroménagers (discount), and note the arrangement intended for the sale of products from partner vendors, for the intermediary of the Plateforme Pièces électroménagers (discount)
- Internet site or site: design of the internet site, owner of the electronic pieces (discount), including the set of documents or pages attached to the hypertext links, registered under the URL address https://pieceselectromenagers.fr/ , and established an interface for establishing relations between the vendors selling the products and the clients.
- Service Clients: designate the ensemble of people in charge of dealing with all requests from Clients (questions, complaints, returns..), before, after, and after the order passed on the website https://pieceselectromenagers.fr/ .
Telephone number: au +33189480525
Contact form: https://pieceselectromenagers.fr/pages/contact ,
Pièces électroménagers (discount): désigne l'entreprise individuelle « Pièces électroménagers (discount) » au social capital de 3500 € dont le siège social est situé 7 Impasse de champagne – 60100 CREIL – France, registered with RCS de Compiègne under number 8826548 8200019. The Filterflow company (Pièces électroménagers (discount)) is specialized in the secteur de la vente à distance de pièces étachées et accessoires délectroménager.
- User: designer tout Client or Vendor, or more generally to all physical or moral persons, professional or representative of tiers, here use the Internet site or here navigate on the Site.
- Seller: design the role of seller here to be the first to sell all tiers or electrical items (discount)
- Vendeur tiers: design toute personne physique or morale, ayant la qualité de professionnel, qui propose à la vente ses produits sur la Plateforme Pièces électroménagers (discount), sans être liée juridiquement ou financièrement à l’exploitant de la plateforme.
ARTICLE 1 - GENERALITIES
1.1. General description of the Services and available information
Using the Pièces électroménagers (discount) platform, the Client is informed that Pièces électroménagers (discount) will receive the related services, et al. ends of allowing sellers to sell their products.
On this page, Pièces électroménagers (discount) met uniquement à la disposition des Clients les Produits du Vendeur suivant les informations fournies par le Vendeur. Pièces électroménagers (discount) no intervient aucunement dans la relation entre le Client et le Vendeur, et le contract de vente est conclu solement entre le Vendeur et le Client. Pièces électroménagers (discount) ne saurait être tenu responsible for the informations fournies par le Vendeur. The set of information and characteristics relating to the products shown on the site, in the form of four information points for the seller.
In this case Pièces électroménagers (discount) act in quality of seller of the Products on the Plateform, the Client in this document informed, and a contract twenty evening alors concluded directly between Pièces électroménagers (discount) and the Client.
The use of the Services implies for the Client to have an internet connection and adequate information material and the details are not independent of the Services proposed for Electrical Equipment (discount) and which are exclusively charged to the Client. In order to allow optimal use of the platform, it belongs to the client for users of navigation and equipment every day. Pièces électroménagers (discount) ne saurait en cuun cas être tenu responsible for an alteration in the quality of navigation on the Site résultant de ces éléments.
1.2. Application Field
The site is available in all pays and territories for the delivery of commands and is proposed to them in the process of passing commands.
1.3. Acceptance by Clients
By registering on the Site for the reasons for the creation of a Compte Client, the Client is listed in the present General Conditions of Sale which declare acceptance of their integrity and without reserve, as well as the cells here present in all available documents on the Site, read the general conditions for reference and here the owner knows the relationship with the tiers, the Vendeurs and Electrical Equipment (discount) and so on, for the duration of the services provided.
The Client is advised to consult the legal information appearing on the Site preferably as registered online.
ARTICLE 2 - SERVICES
2.1. Registration
The registration on the Plateform takes place online directly on the Site according to the Client identification process issue, and is duly provided by the personnel information provided in the Compte Client registration forms.
The Client undertakes to make sure that all the champs of the abovementioned companies are required to appear in the registration forms to their knowledge:
- Nom
- First name(s)
- Full address
- Birth date
- Email address
- Portable phone
-Motto de passe
Upon registration, the Clients are certified:
- For physical persons:
- Become a major
- Disposer freely with consent.
- For the representatives of moral persons:
- You are legally able to engage the moral person
- It is not necessary to have a redress or judicial liquidation procedure.
2.2. Right to consider Pièces électroménagers (discount)
For all requests for registration, Pièces électroménagers (discount) dispose of a right of regard and reserve the right to refuse all requests for registration on the Plateform for those who have reason to do so, and note, without this list being exhaustive in them the hypothesis (i) of a physical or moral person not accepting that they conform to the General Conditions of the day or the General Conditions of use of the Site, (ii) of a person not understanding the whole or good nature the registration forms or not the completeness of the requested pieces, (iii) of a person whose behavior is not suitable for adaptation with the normal and correct behavior of a user on a website.
2.3. Set up the Compte Client
2.3.1. Creation of Compte Client
Clients can access the personal computer to activate the connection parameters (email address and then choose the right time to register the services), here they are enabled to validate the electrical devices (discount) read registration on the Site. At this point, the client will find out that the registration process is an email containing an activation link, which will contain a confirmation page for the command to create / modify a step (when the client request is créé au cours du processus d'achat). He belongs to the click on the link to confirm that he is registered with the Services and is active as a Compte Client.
The appartant par consequent aux Clients to verify the validity of the e-mail address communicated in the registration form in the measure in which this e-mail is an identification element of the Compte Client and to verify the filtering rules of the account Electronic messaging to avoid that emails sent by Electrical Equipment (discount) are not treated as spam. Pièces électroménagers (discount) ne saurait en eucun cas être tenu pour responsable en cas d'adresse erronenée email, ou d'absence de verification dérègles de filtration.
2.3.2. Responsibility for connection parameters
You have the obligation to maintain the confidentiality of your connection parameters (login and login).
The Client is responsible for all uses which may be done by their Compte Client, which is done or not effectively or expressly authorised. The Client is prohibited from giving, receiving or transferring access codes at all tiers or allowing all tiers to connect to them.
Clients engage in outre à:
- immediately prevent electrical devices (discount) in cases of abusive use of these connection parameters or if they are complete or in cases of all others atteinte à sa securité;
- make sure you are fully satisfied at the end of each session of use via the «Déconnexion» link for this effect.
To help you ensure that women are safe for you, the member of the modifier client will regulate the code confidently so that you can choose when to register for the services and make sure that they are the code. It is composed of letters and notes in sufficient length.
ARTICLE 3 - PRESENTATION OF PRODUITS ON THE PLATFORM
3.1. Information on the products
This product is sold on the Plateform Electrical pieces (discount) to the object of a description via a Product Fiche present on the Site and herein contained note without this exhaustive list:
- The description of the product and its essential characteristics;
- Les informations relatives aux Vendeurs, ou à défaut l'information selon laquelle le Produit est vendu par Pièces électroménagers (discount) ;
- The price of the product as well as the shipping costs;
- Les conditions d'expédition des Produits.
This is what is said for the sale of products by the seller, the set of information is four for the seller of electrical equipment (discount) here if you are happy to retransscribe them on the platform at the end of the sale of the products by the seller via the Fiche Produit. As a result, the information relating to the products is the exclusive responsibility of the seller, and that electrical parts (discount) are not known in any case and are liable for errors or incomplétude in the given information.
3.2. Price
The price of all taxes included in the products is in Euros on the website. The shipping costs of the Customer Order are not included in the price so that they are TTC indiqués before the final validation of the Order.
In case of orders to a country other than metropolitan France, the Client is the importer of or of the Product(s) concerned. For all products shipped from the European Union and DOM-TOM, the price will be automatically calculated from the taxes on the invoice. The rights of douane or other local taxes or rights of import or taxes are susceptible to being exigible. These rights and taxes demeurent à la charge du Client et relèvent de son entière responsité, sans que Pièces électroménagers (discount) ne puisse aucunement voir sa responsibilities engagée à ce titre.
Electrical operators (discount) reserve the right to modify them at all times, but are committed to applying the rates currently in force at the time of validation of the command by the client.
3.3. Product availability
The product offers are valid as they are visible on the website within the limits of available stocks.
Information concerning the availability of the products is currently available on the website. The information « in stock » means that many examples are in stock. This information is given in the indicative title and may possibly be suitable for error, corrected by the inventors. In particular, Pièces électroménagers (discount) reppelle que dans le cadre de la vente des Produits du Vendeur, le Vendeur est sole responsable en sa qualité de veller des Produits de leur availability. Pièces électroménagers (discount) ne saurait en cas voir sa responsité engagée du fait de la diffusion par le Vendeur d'information erronees sur la availabilityté des Produits.
In case of unavailability of the ordered product, and in the case in which Electrical Parts (discount) is sold, Electrical Parts (discount) are committed to purchasing the ordered Product later than 30 days to ensure the validation of the product Commands.
For the offers of products of the sellers, the seller is responsible for the management of their stock of products, and parts electricians (discount) do not know in any case their responsibility engaged in the cases in which the seller neglects to proceed à une mise jour de son catalogue.
In all cases, and in accordance with the provisions of articles L 216-6 and L 216-7 of the Consumer Code, in case of unavailability of the ordered product, the Client has the right to reimburse the price of the product ordered within 14 days of the order to be able to order directly from the electrician (discount) or the seller.
3.4. Product search methods:
When a client uses the search engine to find a product, the results shown above are "pertinent" in relation to the search effectuée. If the customer finds the products sold on the site, we can contact us to pass a personalized order. We propose some electrician pieces from all brands. It is recommended that we contact you ahead of this command to avoid any mistakes, by email, via the contact form, by SMS or on WhatsApp, on the "discuss" online. Our client service is available 24 hours a day and 7 days a week. Pour nous contacter, veuillez visiter https://pieceselectromenagers.fr/pages/contact
Pièces électroménagers (discount) définit la “pertinence” grâce à un système d’analyse de l’expérience d’achat Client qui tient compte des critères suivants:
- Price ;
- Quality of service ;
- Note moyenne des évaluations laissées par les Clients ;
- Delivery times ;
- Nombre de ventes réalisées ;
- Availability of articles and quantity of articles in stock.
Here, when the Client searches for a Product, it will be possible to view first the offers of the Products presenting the most competitive criteria.
It is not even possible for the Internet user to modify the classification on the resulting page in selecting a criterion of three different types:
- The prices are the least expensive
- The most expensive prices
- The best sales
- The Internet users' notes
- The novelties
The client does not use the engine search function to make a product appear, but simply reads in the categories, the product offers appear in the detailed order according to the "best sellers" of the plate corresponding to the most sold products.
ARTICLE 4 - METHOD OF PASSING COMMANDS
4.1. Validation of the Command
At the end of the purchase of one or more products on the site, the client will select one product so that you can purchase it and you will add it to the « Basket ».
After checking the contents of the Order in the « Panier », the Client will confirm the contents of the « Panier » and pass the Order. The Client will also be redirected to a page containing the details of the selected products, the prices and the shipping options with the details of the shipping prices concerned. The Client chooses the delivery options as well as the delivery and payment methods.
The Client will confirm the Command for the validation of their details, and in any case possible prior approval and acceptance without reservation of the integrity of the present General Conditions of the Venues. It is important that each Order is not valid and will be rewarded in full by Pièces électroménagers (discount)si un des champs « obligatoires » du bon de Ordere n'est pas complété par le Client.
After confirming the contents of the command, the client will validate it for payment. The Client acknowledges and accepts that this final validation of the order and the "double click" here and is associated, implies irrevocable acceptance of the Order and of the obligation of payment here in résulte à l'égard de Pièces électroménagers (discount), sous réserve des limitations prévues dans les present Conditions Générales de Vente.
The order will be definitively valid for those who pay for the corresponding price of the ordered product(s), so it is necessary to pay for the debit banking authorization in online banking card payment cases.
It is possible that the client will find the missing piece they are looking for. If you are afraid, you need our contact person to pass a personal order. You can join us by email, via the contact form, by SMS, on WhatsApp, or using the "Discuster" onglet.
4.2. Paiement de la Commande
Payment is effected on the secured bank servers of the Pièces électroménagers payment provider. Ceci implies that some banking information concerning the Clients passes through the Internet Site. Bank card payments are secured. The order must be registered and valid for payment acceptance at the bank. If the transaction is not valid by the bank, for all causes, techniques or banks, the Order is automatically annulled. All Clients' bank cards are stored on the website.
ARTICLE 5 - DELIVERY
5.1. Delivery methods
Les Produits sont expédiés par le Vendeur à l’adresse indiquée par le Client au cours du processus de Commande et selon les modalities précisées sur le Site.
Please note that the seller's product tiers belong to the seller's tiers of organizing the transport of the products, and the seller is responsible for the operations of transport of the products, even if all questions are susceptible to overcoming the products during one period. transport phase. Pièces électroménagers (discount) ne peut en cuir être considérée comme les gardien des Produits du Vendeur tiers qui ne transitent jamais par les entrepôts de les étrepôts de Pièces électroménagers (discount), et ce, à que que moment que soit du parcurs de vente.
5.2. Delivery times
5.2.1. Achat des Produits d'un Vendeur tiers
To all of the products of a seller tiers, the client will be informed of the delivery details of the validation of the order, and he/she will belong to choose the shipping methods souhaité.
The reason is that Pièces électroménagers (discount) n'intervient aucunement dans la management des stocks des Produits du Vendeur tiers qui ne transitent jamais par les entrepôts de Pièces électroménagers (discount). In these conditions, parts of electricians (discount) do not know in any case they are responsible in case of delay in the announced delivery deadlines, and the client belonging to the signaler is very difficult relative to the delivery
The reason is that Pièces électroménagers (discount) n'intervient aucunement dans la management des stocks des Produits du Vendeur tiers qui ne transitent jamais par les entrepôts de Pièces électroménagers (discount).
In these conditions, parts of electricians (discount) do not know in any case être responsible in case of delay in the delivery deadlines announced for the products of the seller tiers, and the client belonging to the signal toute difficulté relating to the delivery.
For all reasons, the Client will be informed by email of the shipment of the Products.
5.2.2. Buy Products sold by Pièces électroménagers (discount)
Pièces électroménagers (discount) met tout en œuvre pour respecter les délais de délivés indiqués au Client lors de la validation de la Commande. The ensemble of the previous years has been calculated every day to calculate the final validation of the command for electric power units (discount).
The delivery deadlines including the processing, preparation and shipping deadlines of the Client command also include the delivery deadlines of the transporter, supplier tiers. Accordingly, Pièces électroménagers (discount) s'engage à che les Produits disponibles en stock soient expédiés sous one (1) à two (2) days ouvrés. The delay of the expedition is variable depending on the time at which point the passage of the Command occurs.
The delivery is effectuée for a lender tiers, des delays peuvent être constatés par rapport aux délais indiqués au Client lors de la validation de la Commande. According to this hypothesis, the Client can partake in Pièces électroménagers (discount). At the request of the Client, Pièces électroménagers (discount) will also ask the provider the overture of a « enquête », so that the maximum response time for the part of the provider is for two weeks. For the purpose of the response provided by the lender, Pièces électroménagers (discount) donnera suite aux réclamations des Clients selon les modality définies définies ci-après:
- « Colis perdu »: new delivery to the Client, at the total charge of Electrical Pieces (discount) ;
- « Colis livré »: new entry from the part of Pièces électroménagers (discount) ;
- « Colis en cours de réacheminement», « Colis en retour vers l’expéditeur »: Pièces électroménagers (discount) atten le retour du colis pour comprendre les reasons de la non-livraison et déterminer la marche à vivre.
For all reasons, for all delays in shipping indiqués lors of the Command, and in cases where the delay in shipping is due to a case of force majeure in the senses of French law, the Client has the possibility of cancel the order above for pieces of electronic equipment (discount) via the contact form https://pieceselectromenagers.fr/pages/contact if connected to the client area or by telephone on 0754038750 with a free number available online 'space client after au préalable informé Pièces électroménagers (discount) de ce retard en lui permettant d'y bring a response in a reasonable manner. The refund of the Order will take place within a maximum of four (14) days following the date of the contract that was canceled by the Client.
5.3. Transfer of risks and transfer of property
Les Produits commandés auprès d'une Vendeur tiers sont expédiés et voyage under the sole responsibility of the Vendeur tiers. The seller tiers supports the integrity of the risks contained in the transport and delivery of the products, which is at the level of shipments, pertes or delays.
In return, for the Products sold by Pièces électroménagers (discount) on the Plateforme, the transfer of the risks to the Client intervenes at the moment when it comes to an end, or a tiers designed for him, take physical possession of the Product, in a compliant and complete manner. Concretely, the transfer to the effective delivery of the Product ordered by the Client, of those who can verify the age and conformity of the delivery.
ARTICLE 6 - DROIT DE RÉTRACTATION
6.1. Application Field
Concerning the products commercialized on the platform, and with the exceptions listed therein, the client benefits from the right to withdraw and return the corresponding product(s) for four (14) days free of charge for delivery. des Produits conformément aux dispositions des articles L 221-18 et suivants du Code de la Consommation.
Pour exercer son droit de rétractation, il partiendra au Client de notify via son Compte Client sa volionté de se rétracter.
In accordance with article L 221-25 of the Consumer Code, the Client here requests the execution of a provision of services before the end of the retraction period so that all operators are entitled to retraction in the conditions defined in the article 6.3 of the present General Conditions of Vente.
In application of article L 221-28 of the Consumer Code, the Client is informed that certain Products may not be subject to right of withdrawal. The s'agit notamment:
- Of the provision of services in full execution before the end of the withdrawal date and without the execution of a commencé after agreement préalable exprès du consommateur et renoncement exprès à son droit de rétractation;
- The supply of products susceptible to deterioration rapidly;
- From the supply of products here, after being written and by their nature, they are mixed in an indissociable manner with other articles;
- Order work or repairs to be carried out urgently at the Client's home and expressly requested by him, within the limit of parts of exchange and work strictly necessary to respond to the emergency;
- The supply of audio or video recordings or logical information is available to the Client after delivery;
- The provision of a numeric content is not provided on a material support without the execution of a commencé after prior agreement expressed by the Client and waiver expressed at the right of retraction.
6.2. Methods of exercise du droit de rétractation
For operators, they are entitled to retract, the Client who notifies them intends to retract on the Site via the instructions and forms available for this purpose.
To exercise the right of retraction, the Client should preferably accept the delivery of the Order, follow the retraction process according to the instructions available on the Site, and return the Product in accordance with the instructions here.
Electrical items (discount) attract the attention of the customer to ensure that the products must be returned in parfait état, in their original packaging, accompanied by the set of accessories and notices, as well as the facture or good quality livrison. According to the hypothesis that the products returned by the client are abhorred and are not returned to their original state, the client loses the right to return and the products are returned to them. In these conditions, Electrical Parts (discount) attract the attention of the Client to ensure that the Products sold on the Internet Site are the parts listed which require careful handling.
The return orders for the products are at the expense of the customer. To ensure the return of the returned products, Pièces électroménagers (discount) recommande aux Clients d'effectuer le retour des produits en « Colissimo expert » (colis suivi avec signature à réception). Pièces électroménagers (discount) est en cas responsible for the delivery of the returned products.
In accordance with the provisions of article L 221-23 of the Consumer Code, the Client must return the Product(s) within fourteen (14) days following the communication of his decision to remove them after parts of electricians (discount ).
6.3. Reimbursement
In order to exercise the right of retraction for the Client, Electrical Equipment (discount), in this quality level of confidence, will proceed with a refund equal to the totality of the payment effectué for the Client, this is what price of purchase of products and delivery prices. In accordance with the provisions of article L 221-24 of the Consummation Code, electricians are committed to the process of reimbursing the Client within the maximum four-hour period (14) days to comply with the right of repayment to It is exercised by the Client. The Client is informed that this refund date may vary depending on the recovery of the Product due to the fact that the Client is sent simultaneously to the Seller and to Electrical Supplies (discount) at a risk of shipping the Product.
The refund will be effective for the same amount of payments used by the Client.
ARTICLE 7 - COMPLIANCE WITH THE COMMAND
7.1. Présentation des Produits sur la Plateforme
The majorité des Produits sells on the Plateform the object of a photographic representation. Pièces électroménagers (discount) fera ses best efforts to ensure that this representation of the products is as faithful as possible, and ensure that sellers make the best efforts to this effect. Furthermore, electrical devices (discount) draw the attention of the client to the possibility that the perception of the product by the client corresponds exactly to the product in question. According to the hypothesis that this element constitutes for the Client an essential characteristic of the Product commanded, the Client will have the possibility of returning it and being right to return it.
Furthermore, the set of products sold on the platform are accompanied by a description of their essential characteristics via the product file, including note:
- information relating to product compatibility;
- a descriptive technique of the Product;
- technical information relating to the product.
Accordingly, Electrical Equipment (discount) will particularly attract the Client's attention to the need to be vigilant at the moment of passing the Command. The set of products present on the site are the parts listed here which must be handled with caution, in compliance with their compatibility with electrical appliances, swimming pools, roundabouts, doors or garage doors which are also intended . Pièces électroménagers (discount) ne sera en aucun cas tenu pour responsable des dommages découlant d'une utilisation des Produits non conformes aux prescriptions affichees sur le Site internet. For all questions regarding a Product, you can contact the Service Clients of Pièces électroménagers (discount) by telephone or via the contact form.
7.2. Agréage des Produits à la livraison
From the reception of the order, and before proceeding with the signature of the delivery or transport certificate, the Client must proceed with the verification of the cells, both in relation to the conformity and the quantity of the products. (s) commandés. To this end, Electrical Parts (discount) inform the Client that the Products ordered on the Site are detached parts which require careful handling. Pièces électroménagers (discount) recommande donc au Client d'être particulièrement vigilant au moment du déballage des Produits commandés, ce qui implique de taking all the precautions necessary to avoid endommager les dits Produits. Pièces électroménagers (discount) se réserve the possibility of refusing the return of a Product that their product has not been sent to the Client at the time of delivery, and/or their equipment manifest that the Product has been endommagé postérieurement à la livraison.
According to the hypothesis at the moment of delivery by the transporter, the Client states that the original packaging is defective, declared or worn, the procedure must be a scrupulous verification of the delivered products. If the Products are not endommaged, the Client will refuse delivery of the products and will note a reserve on the shipping label. After reception of the packages and verification of their availability, Pièces électroménagers (discount) will contact the Client to arrange the suite to wear.
According to the hypothesis that the verification of the Order by the Client makes it clear that the Product presents one or more anomalies, the Client must émettre the necessary reservations, in the most circumstantial manner, possible and as precisely as possible. In this case, the Client must also carry out a request to return additional Pièces électroménagers (discount) in the conditions defined in article 8.3 of the present General Conditions of Vente. Sous réserve de la cstatation effective des défauts par Pièces électroménagers (discount), le Client pourra requester:
- so the replacement of the Product is ordered for an identical Product within the limit of available stocks;
- so the replacement of the product is ordered for a product of equivalent quality and price within the limits of available stocks;
- soit le reimbursement du prix du Produit.
The return instructions for the defective product, as well as the possible delivery of another product, will be supported by electricians (discount).
7.3. Echantillonnage
In the promotional operations table for the purchase of electrician parts (discount) partners, the Customer Service can provide assorted promotion promotion units. These échantillons cannot in any case be considered as an accessory of the Command, and for this reason, they are not strictly systématiques. For this reason, only one échantillon per person and by order is distributed. Any claim will be paid for by the Service Clients you are looking for.
ARTICLE 8 - LEGAL WARRANTIES
8.1. Legal guarantee of conformity
The Client has the legal guarantee of conformity in the conditions of articles L 217-3 et suivants du code de la consummation.
The Client has a declaire deux (2) ans à compter de la délivrance du Produit pour faire valoir la guaranty légale de conformité. The defects of conformity here appear in a day of two (24) months to calculate the product availability or for second-hand products, in a double time (12) months to understand the product availability, are Presumed to exist at the moment of freedom, without prejudice. The Client is advised to report the problem of conformity failure.
In case of failure of conformity, the Client can choose between the repair and replacement of the Product, subject to the conditions of use listed in article L 217-12 of the Consumer Code.
It is stated that the legal guarantee of conformity applies independently of any commercial guarantee provided by the Client.
Article L 217-3 Consummation Code
« The seller shall provide a good conformity to the contract as per the criteria stated in article L. 217-5.
The answer to the conformity defects existing at the time of the compliance with the provisions of article L. 216-1, here appears in a two-year period on the cell computer.
In the case of a contract of sale of a well behaved number of elements:
1° If the contract requires the continuous supply of a numbered content or a numbered service for less than or equal to two years, or if the contract does not determine the duration of the supply, the seller will be liable for compliance defects the contents of the number or the service number here appear in a second after the purchase of good quality;
2° Therefore the contract prioritises the continuous supply of a numerical content or a numerical service pendant for a period exceeding two years, the seller will answer to the defects of conformity of the numerical content or of the numerical service which will appear at the time of the contract period during that time the person is four in the contract.
Pour de tels biens, le délai applicable ne deprived pas le consommateur de son droit aux mises à jour in accordance with the provisions of article L. 217-19.
The seller will also respond to the above mentioned defects of conformity resulting from the packaging, assembly instructions, or installation instructions. The seller will be responsible for the contract or will be made under his own responsibility. , or even the incorrect installation, effective for the consumer as per the contract, is due to the gaps or errors in the installation instructions provided by the seller.
This guarantee applies without prejudice to articles 2224 and the civil code. The point of departure from the prescription of the action of the consumer is the day of the connaissance to dernier the failure of conformity ».
Article L 217-4 of the Consummation Code
« Le bien est conforme au contract s'il répond notamment, le cas échéant, aux critères suivants:
1° The corresponds to the description, the type, the quantity and the quality, noting that here it concerns the functionality, the compatibility, the interoperability, or all other characteristics previously mentioned in the contract;
2° This is a special request for the consumer, leading to the confirmation of the seller later than the moment of the conclusion of the contract and which is then accepted;
3° This is delivered with all accessories and installation instructions, must be provided in accordance with the contract;
4° This is today in accordance with the contract."
Article L 217-5 of the Consummation Code
« I. — In addition to the critères de conformité au contract, le bien est conforme s'il répond aux critères suivants:
1° It is proper for habitual use to expect a good of the same type, including, if you are aware, of all provisions of right of the European Union and of national right even in accordance with all the technical norms ou , in the absence of such technical norms, specific codes of conduct applicable to the sector concerned;
2° Le cas échéant, il possède les qualités que le selle au présentées au consommateur sous forms d’échantillon ou de model, avant la conclusion du contract;
3° The above mentioned cases, the numbered elements which are included are four in the most recent version which is available at the moment of the conclusion of the contract, if the parties are also convenient;
4° The boxes are in place, they are delivered with all the accessories, and include the packaging, and the installation instructions that the consumer can legitimately wait for;
5° The cases échéant, this is fourni with the items à jour that the consumer can legitimately attend, in accordance with the provisions of article L. 217-19;
6° The corresponds to quantity, quality and other characteristics, and includes in terms of durability, functionality, compatibility and safety, which the consumer can legitimately expect for the same type of goods, in accordance with nature Be sure to make public declarations for the seller, for any person in the transaction chain, or for a person acting for your account, and understand the advertising or labeling.
- — Toutefois, the vendor is not limited to all public declarations mentioned on the page above:
1° Where the connaissait pas et n'était legitimement pas en mesure de les connaître;
2° At the moment of the conclusion of the contract, the previous public declarations are rectifiéed in the conditions comparable to the initial declarations; ou
3° That public declarations cannot have any influence on your decision.
III. — The consumer cannot contest the conformity by invoking a defect concerning one or more particular characteristics of the good, do not be specifically informed that the conformity criteria are listed in this article, please note that the express and separate information is permitted lors of the conclusion of the contract. »
Article L 217-7 of the Consummation Code
« The defects of conformity here appear within a day of vingt-quatre mois à compter de la délivrance du bien, and compris du bien comportant des éléments numériques, sont, sauf preuve contraire, présumés exist au moment de la délivrance, à moins que cette provision is not incompatible with the nature of the good or the bad invoqué.
Pour les biens d'occasion, ce lai est fixé à douze mois.
According to the contract for a well-behaved numbered element, the continuous supply of a numbered content or a numbered service is presumed to exist at the moment of the delivery of the well-defined conformity defects which appear here:
1° During a period of two years to cover the good quality, the contract must be given for this supply pending a lower or equal duration of two years or the contract does not determine the duration of the supply;
2° During the period during which the number contents or the number service are four years in the contract, therefore we will choose this supply corresponding to a higher duration than the second one.
Article L 217-8 of the Consummation Code
« In case of failure of conformity, the consumer is entitled to the right to comply with the conditions for repair or replacement or, in default, for the reduction of the price or for the resolution of the contract, in the conditions stated in this section .
The consumer, for example, has the right to suspend the payment of all or part of the price or the remise of the previous advantage of the contract just so that the seller can satisfy the obligations here he is incumbent under the title of this chapter, in les conditions des articles 1219 et 1220 du code civil.
The dispositions of this chapitre are without prejudice to the allocation of questions and interests."
Article L 217-9 of the Consummation Code
« The consumer is right to require compliance with the criteria listed in the second section of this section. The consumer is solicited before the seller ensures proper conformity, choosing between repair and replacement. At this end, the consumer meets the best disposition of the seller."
Article L 217-12 of the Consummation Code
« The seller cannot proceed according to the choice made by the consumer if the compliance requested is impossible or entry of the disproportionate parts to note:
1° De la valeur qu'aurait le bien en l'absence de défaut de conformité;
2° De l'importance du failure of conformity; et
3° The possibility of opting for the other choice without major inconvenience for the consumer.
The seller may refuse to put in conformity with the goods if cells are impossible or enter the disproportionate parts noted in relation to the 1st and 2nd.
These conditions must not be respected, the consumer can, after setting it up, poursuivre the execution forced in nature of the solution initially solicited, in conformity with articles 1221 et suivants of the civil code.
Tout refusal for the seller of the procedure according to the choice of consumer or to put the good in conformity, this reason for writing or on durable support ».
Article L 217-13 of the Consummation Code
« Tout bien réparé under the cadre of the legal guarantee of conformity benefiting from an extension of this guarantee of six months.
Of those who the consumer makes the choice of the repair but that cells-ci n'est pas mise en œuvre for the seller, the mise en conformité for the replacement of the well done courir, to the benefit of the consumer, a new lawful guarantee de conformité attached au well replaced. This provision applies to you on a daily basis where the best replacement is available to the consumer."
Article L 217-14 of the Consummation Code
« The consumer is entitled to a good price reduction or to the resolution of the contract in the following cases:
1° Lorsque le professionnel refuses toute mise en conformité;
2° Therefore the compliance situation occurs after a period of thirty days following the consumer's request or if he or she occasions a major inconvenience;
3° If the consumer definitely supports the replacement or installation of non-compliant items, or if he supports the installation of good repair or replacement or the replacement or replacement items;
4° Therefore the non-conformity of good persists after the attempt to comply with the seller remains unsuccessful.
The consumer is equally entitled to a good price reduction or contract resolution or the failure of conformity is so serious that the price reduction or contract resolution is so immediate. The consumer must not ask for repair or replacement as good as possible.
The consumer does not have the right to the resolution of the sale if the failure of conformity is mineur, which looms over the seller of the product. The present line is not applicable to the contracts in which the consumer does not proceed until payment of a price ».
Article L 217-15 of the Consummation Code
« According to the provisions of article L. 217-14, the consumer informs the seller of his decision to obtain a good price reduction.
The price reduction is proportional to the difference between the value of good quality and the value of what is good in the absence of lack of conformity."
Article L 217-16 of the Consummation Code
« According to the provisions of article L. 217-14, the consumer informs the seller of his decision to cancel the contract. Il restitue les biens au vendeur aux frais de cernier. The seller refunds the consumer the price paid and returns all the benefits received under the contract.
If the default of conformity in the doors that on certain biens délivrés in vertu du contract de vente, le consommateur a le droit à la résolution du contract pour l’ensemble des biens, même ceux non couverts par le présent chapitre, si l’on ne You can reasonably wait for him to accept his good looks.
For the contracts mentioned in II of article L. 217-1, prior to the sale of good things and, with this accessory, the provision of services does not cover the present chapitre, the consumer is entitled to the resolution of the ensemble du contract. In addition, in the case of a group offer pursuant to article L. 224-42-2, the consumer is entitled to the resolution of the set of contracts and deals.
The respective obligations of the parties to the contract, mentioned in article L. 224-25-22 and related consequences of the resolution for numerical contents and numerical services, are applicable to the resolution of the contract on a well-behaved basis des éléments numériques ».
Article L 217-17 of the Consummation Code
« The refund to the consumer of the sums due for the sale of the title of the present sub-section is effectué of the reception of the good or of the advance of the son returned to the consumer and later in the next fourteen days.
The seller will refund these sums in return for the same amount of payment that he used for the customer after the conclusion of the contract, in accordance with the terms and conditions without additional charges.
8.2. Guarantee of cached items
The Client benefits from the legal guarantee against the vices cached in the conditions provided for in articles 1641 et suivants of the Civil Code.
In the case of the provision of the guarantee against the vices caches, the Client has the choice to return the chosen item and to return the prize, or to look at the chosen item and to return a share of the prize.
Article 1641 of the Civil Code
« The seller is tenu of the guarantee à raison des défauts cachés de la chose qui la rendent imppropre à l’usage auquel on la destine, ou qui diminuent tellement cet usage que l’acheteur ne l’aurait pas acquired, ou n’en aurait donné qu’un moindre prix, s’il les avait connus. »
Article 1648 paragraph 1 of the Civil Code
« The action resulting from the vices rédhibitoires doit être intentée par l’acquireur dans délai de deux ans à compter de la découverte du vice. »
8.3. Mise en œuvre des guaranties légales
According to the hypothesis under which the Client submits the provision of legal guarantees, the doit en faire the request via the contact forms available on the Site and follow the guarantee return procedure in advance to this effect.
Electrical parts (discount) attract the attention of the client to ensure that the legal guarantees are provided assuming that the product is used in normal conditions of operation. Accordingly, Pièces électroménagers (discount) informs the Client that it is necessary to proceed with an attentive lecture of the notices joints aux Produits so that the Produits must be used in accordance with their destination, and in compliance with the safety precautions. The case, the port of the individual protection equipment for the use of the products is recommended. Pièces électroménagers (discount) ne sera en aucun cas tenu responsable des dommages résultant d'une utilisation des Produits non conformes aux prescriptions contenues dans les notices et documents joints aux Produits.
8.4. Exclusion of guarantees
Products that have been modified, repaired, damaged or not used in normal conditions of use are excluded from the guarantee if they are subject to normal wear and tear for use by the client or any other person not agreed to by the manufacturer. dudit Produit.
The age of four packs with the products sold is not guaranteed. The live batteries with the products are test batteries, and are not reputed to be new. Any claim for your request will be taken in full.
The replacement of batteries, worn parts and consumables are not covered by the guarantees.
ARTICLE 9 - COMMERCIAL GUARANTEES
Pièces électroménagers (discount) offers the possibility to the Client to sign up to those who are achat a commercial guarantee in the case « Add the extension of guarantee » at the moment of the validation of the basket. The commercial guarantee is optional and does not replace the legal guarantees provided in article 8 of the present General Conditions.
In case of subscription of the commercial guarantee, the Client will benefit from an extension of guarantee of 12 months additional to cover the expiration of the legal period of 2 years prior to article L 217-3 of the consumer code.
The methods of placing the commercial guarantee are identical to the cells given in article 8.3 of the present General Conditions of Sale.
ARTICLE 10 - EXCHANGE FOR PRODUITS SOLD BY PIECES ELECTROMENAGERS (DISCOUNT)
This exchange option concerns the products sold by electricians (discount). For the products of the vendor tiers, the client belongs to verify the general conditions of the vendor tiers.
To avoid all mistakes in the choice of the Order, Electrical Equipment (discount) is recommended to the Client to be particularly vigilant about the characteristics of the Product ordered, and note concerning the information relating to the compatibility of the Product. To this end, and in order to avoid all errors in the choice of product ordered, the Service Clients of Pièces électroménagers (discount) demeure à la disposition du Client pour toute questions relating to the Produits.
Toutefois, despite these precautions, a successful order error, the Client has the option of exchanging the Product ordered thirty (30) days prior to the delivery date of the Product. This exchange procedure implies that the Product initially commanded by the Client is replaced by another Product, and will not be confused with the exercise of the right of retraction as per article 6 of the present General Conditions of Sale here permitted. cancellation of the request.
Pièces électroménagers (discount) attract the attention of the Client by ensuring that this exchange option is applied uniquely to the products sold by Pièces électroménagers (discount). For the products of the seller, the client belongs to verify the general conditions of the seller.
10.1. Exchange methods
To exercise the ability to change the title of Electrical Equipment (discount) products, the Client must fulfill the specific request by using the formula available for this purpose on the Site. Without answers to the Electrical Equipment (discount) in two (2) days, the Client will call Customer Service by telephone (number available on the bill). In default of new response, the Client does know the request to exchange the recommended letter with AR at the social address: Pièces électroménagers (discount) - Exchange CGV – 7 Impasse de champagne 60100 CREIL.
Suite at the request of the Client, if the Service Clients of Pièces électroménagers (discount) authorize the return en échange, the Client will receive a return authorization document valid for (8) days and can use the return address written on the document, the Product must be accompanied by a copy of the facture or the delivery note delivered with the Order or the return document sent by the SAV.
Attention: if the client addresses the product on return outside the house (8) days of validity or without the return authorization document, the packages will not be accepted. To purchase the Product, the Client must also purchase the price of the payment (8) euros TTC.
The product must obligatorily be returned in parfait état, in its packaging of non-endommaged origin. It must be accompanied by all the accessories in the following cases. In default, the change must be done in the work and the product will be returned to the client immediately.
10.2. Exchange rate
If the Client exercises are right to be changed in four (14) days according to the shipping order, the Product return port frais is the responsibility of the Client. In case of impossibility of exchanging the Product (obsolete product, stock rupture, etc.), the Client will be refunded the amount of the Order according to the payment methods used by the Order.
If the Client exercises are right to be changed between the fifth ( 15th ) day and the thirty ( 30th ) day suite to the shipping of the Order, the return port frais of the Products are the responsibility of the Client, and the appliqué dix (10) Euros TTC de frais fixe de management à que que operation d'échange. These six (10) euros can be purchased again for verification of the returned products. Ceci is also valid for the Commands where the port frais are not offered: the port frais are not offered qu'une seule fois par Commande.
In case of impossibility of exchanging the Product (obsolete product, stock rupture, etc.) the evening offer to the Client a voucher valid for one duration of one (1) on the ensemble of the Site (coupon with value of 'achat), et du montant de sa Commande dont seront déduits dix (10) Euros TTC to compensate for the cost of the initial shipment and the verification of returned products.
Lors de la mise en œuvre de la procédure d'échange, Pièces électroménagers (discount) recalcule le montant des new Produits et de la new livraison (total price de la new ordere sur le site) et demande les échéant un complément de paiement au client. If the new products sent are many times over, a refund of the difference is sent to the client by bank cards in the mode of payment used by the initial order.
ARTICLE 11 - CUSTOMER SERVICE
For all requests concerning the use of the Products or the provision of legal guarantees, the Client can contact the Service Clients by telephone on 0754038750 or via the form to connect to the client space: https://pieceselectromenagers.fr/ pages/contact
ARTICLE 12 - TELEPHONE DISMARCHAGE
In accordance with article L 223-2 of the consumer code, the client is informed of the possibility of registering free of charge on an opposition list on the BLOCTEL telephone registration (www.bloctel.gouv.fr) until moreover, there is no further information on the phone for a professional with the information on the contract relationship in progress, in accordance with law n°2014-344 of 17 March 2014 relating to consumption.
All consumers have the possibility of registering for free on this list on the site https://conso.bloctel.fr/index.php/inscription.php .
ARTICLE 13 - SUSPENSION-RESILIATION
The Client reported to Pièces électroménagers (discount) the right to suspend and/or resilier are compte immediately and you will refuse the use of the Services for any reason and without any possible information.
The grounds of a suspension/resiliation may result in, but are not limited to, the violation of the present General Conditions of Vente, or the documents here and are incorporated by reference, a judicial demand, an effective demand for a User, the actions of a Utilisateur which could be susceptible to causing financial risks or engaging the legal responsibility of Electrical Equipment (discount) or Utilisator's cells.
Furthermore, neither a user, nor a client, nor a tier can engage the responsibility of Pièces électroménagers (discount) suite à la résiliation of a compte.
ARTICLE 14 - RESPONSIBILITIES
In application of the article L 221-15 du code de la consommation, Pièces électroménagers (discount) ne saurait être tenue pour responsable de l’inexécution du contract conclu, due to the surveillance of a force majeure au sens de l 'article 1218 of the civil code, and note that these lists are exhaustive in cases of total or partial heavy loads of postal services, transporters, and catastrophes caused by floods or fires.
In this regard, the products offered to satisfy the besoins professionnels, pieces of electricians (discount) do not include any responsibility for all indirect crimes of the present, loss of exploitation, loss of profit, crimes or fraud, here to discover.
The choice and purchase of a Product are satisfied under the sole responsibility of the Client. To this effect, the Client is required to pay particular attention to ensuring that all Product Commanders on the Internet Site aim to use them in accordance with their destination and in compliance with the manufacturer's notice relating to the Product. Outside the boxes listed in articles 6,8,9, 10 of the present General Conditions of Sale, the total or partial impossibility of using the Products noted for reasons of incompatibility of the material should not be considered for any damage, refund or refund. mise en cause de la liability de Pièces électroménagers (discount).
To this end, Pièces électroménagers (discount) reppelle che les Produits quivent faire l'object du utilisation conformant à leur destination, et quivent être handled with caution in compliance with the provisions of the manufacturer's notice. In accordance with article L 221-15 of the consumer code, electrical appliances (discount) must not be considered in any case to be held liable in cases of failure by the Client resulting in incorrect use of the Products, and notation in the information on the rules security elements.
In this quality of sales representative, Electrical Equipment (discount) will not be available to be responsible for questions that may arise in the suite of a customer or a seller. In particular, Electrical Equipment (discount) cannot be held responsible for any defect or failure to conform to the Product sold by the Vendor on the Plateform.
According to the hypothesis that the Client is expected to suffer a prejudice, he belongs to the seller directly. In this quality of sales representative, Pièces électroménagers (discount) has no obligation to intervene in cases of disputes between the Vendeurs and Clients. In case of dispute, Electrical Equipment (discount) is ruled out by all complaints, and all questions present or future, presumed or not, confirmed or not, resulting from the direct or indirect manner of these complaints.
ARTICLE 15 - CONTENTS OF THE INTERNET SITE
Pièces électroménagers (discount) effectue toutes les démarches necessaires pour s'assurer de la reliability des informations présentes sur son site internet. Toutefois, despite a veil and a daily routine, there is no exception to the fact that inexactitudes in techniques, typographical errors or omissions are ascertained. According to the hypothesis in which the Client will notice the errors, the Client will inform Pièces électroménagers (discount) et Pièces électroménagers (discount) s'engage à procéder aux modifications correspondantes dans les bests délais.
Au titre de l'utilisation de la Plateforme Pièces électroménagers (discount), il est rappelleé que Pièces électroménagers (discount) agit en qualité d'hébergeur et n'intervient pas dans le cadre de la mise en line des Fiches Produits des Vendeurs. In particular, the reason why the Vendor here is proposing their products online on the platform is the process of creating a product card, so that the existing product cards created are suitable for other vendors. In fact, Pièces électroménagers (discount) ne saurait en cas voire sa responsité engagée du fait d'informations erronees sur les Fiches Produits.
For all reasons, if a client notices this type of anomaly, he can contact Pièces électroménagers (discount) using the contact form available at the following address: https://pieceselectromenagers.fr/pages/ contact Pièces électroménagers (discount) procèdera alors dans les meilleurs délais à la modification de ces informations.
Pièces électroménagers (discount) n'est pas responsable du contenu des Fiches Produits créées par les Vendeurs tiers
ARTICLE 16 - MODIFICATION OF THE GENERAL CONDITIONS OF THE WORLD
Electrical equipment (discount) requires the possibility of adapting or modifying the present General Conditions of Sale at any time. In case of modification, on the evening apply the General Conditions of Vente in force on the day of the order.
ARTICLE 17 - WOMEN PERSONNELLES
The policy of protection of female personnel of Electrical Equipment (discount) is to inform the Clients of practices concerning consent, collection, use, stockage, safety measures, conservation duration, the recipient(s) and the part of the female personnel who the Client is pleased to inform them of using the Internet Site, and noting them of ordering a Product on the Internet Site.
The provisions concerning the protection of women personnel tell us what issues de la Loi Informatique et Libertés dated du 6 January 1978 modified by the European Regulation (UE) 2016/679 du Parlement européen et du Conseil du 27 April 2016 relating to the protection of women physical persons regarding the treatment of women in particular personnel and the free circulation of these women (« GDPR ») are available on the website at the next address: https://pieceselectromenagers.fr/pages/contact
The Client has the right to access, rectification and opposition to the women concerned. The Client should be addressed directly to Pièces électroménagers (discount) by writing to the following address info@pieceselectromenagers.fr . In order to allow parts of the electrician (discount) to be satisfied, you need to be accompanied by the necessary elements for the identification of the shipper: name, address, e-mail and postal address.
ARTICLE 18 - DROIT APPLICABLE-LITIGES
The present General Conditions of the World in French language should be executed and interpreted in accordance with French law, both for the basic rules and for the formal rules.
In case of dispute, the Client will prioritize Pièces électroménagers (discount) to obtain an amiable solution. In case of amiable resolution, and in accordance with article L 612-1 of the Consumation Code, Electrical Equipment (discount) is guaranteed to the Client via a consumer mediation device. Le Client pourra alors saisir le médiateur Médicys dont les coordonnées figurent ci-dessous:
Doctors
73 boulevard de Clichy, 75009 Paris
Or by email:contact@medicys.fr
Some parties are free to accept or refuse the proposed solution, and if necessary, to carry the request before the competent juridictions.
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