CGS or Conditions of use

GENERAL CONDITIONS OF SERVICES « VISIO PIECES ELECTROMENAGERS (DISCOUNT) »

The present General Conditions of Services for the purpose of establishing relations between Pièces électroménagers (discount) et toute personne ayant recours au service d'aide à la réparation en visio Pièces électroménagers (discount) sur le site internet www.pieceselectromenagers.fr

Article 0 - Definitions

• Client : designe toute personne qui commande sur le Site internet le Service visio Pièces électroménagers (discount).

• Order : design requested by a Client for the provision of the Service Visio Pièces électroménagers (discount) in the conditions provided in the present Conditions Générales de Services.

• General conditions of services or CGS : designate the present general conditions of services applicable to every day of Service Visio Pièces électroménagers (discount) au titre du present Contract et qui peuvent être révisées ou modifiées à tout moment par Pièces électroménagers (discount).

• Payment service provider : designate the agreed payment service provider, partner of the company Pièces électroménagers (discount), and for the intermediary thereof the ensemble of payments effectués for a Client for all Orders passed on the Internet Site, via the provision of a secure payment service system and in accordance with the current regulations on payment services.

• Internet site or site : design of the internet site, owner of the electronic pieces (discount), including the set of documents or pages attached to each other by the hypertext links, registered under the URL address https://pieceselectromenagers.fr/pages /contact , published by Pièces électroménagers (discount). The director of the publication is M. Christian M.

• Service Clients : designate the ensemble of people in charge of dealing with all requests from Clients (questions, complaints, returns..), before, after, and after the order passed on the website https://pieceselectromenagers.fr/pages/ contact .
  Telephone number +33189480525 toll-free number available when connecting to the client space: https://pieceselectromenagers.fr/pages/contact
  Contact form: https://pieceselectromenagers.fr/pages/contact

• Pièces électroménagers (discount) : désigne la société par actions simplifiées à associé unique « Pièces électroménagers (discount) » au social capital de 3500€ dont le siège social est situé 7 Impasse de champagne – 60100 Creil – France, registered with the RCS de Compiègne sous the number 882654882. The company Pièces électroménagers (discount) is specialized in the section of the vente à distance from detached parts and accessories of électroménager, swimming pools, tondeuses, and motorisation of the door and garage.

• Service Visio Pièces électroménagers (discount) : designe le service d'aide à la réparation en visio proposed for Pièces électroménagers (discount) sur le Site internet.

Article 1 - General

The present CGS applies to the twenty Service Visio Pièces électroménagers (discount) entre Pièces électroménagers (discount) et un Client réalisées sur le Site internet.

Access to the Visio Pièces électroménagers (discount) Service is subject to acceptance by the Client without reservation of the present General Conditions of Services, which the Client acknowledges and accepts. The acceptance of the present CGS is supposed by the part of the Clients who enjoy the legal capacity necessary for this purpose.

Pièces électroménagers (discount) se réserve la possibility d'adapter ou de modifier à tout moment les present Conditions Générales de Services. In case of modification, the evening applies to the Commande les Conditions Générales de Services en vigueur au jour de la Commande.

For all requests concerning the use of the Visio Pièces électroménagers (discount) Service or the provision of legal guarantees, the Client can contact the Service Clients by means of the contact form available at the address https://pieceselectromenagers.fr /pages/contact or by telephone number: +33189480525 free available online

Article 2 - Service Visio Pièces électroménagers (discount)

2.1. Description du Service Visio Pièces électroménagers (discount)

Le Service Visio Pièces électroménagers (discount) est un service d'aide à la réparation en visioconférence d'appareils électroménagers, swimming pools, tondeuses, portails ou garage doors ouvert à toute personne physique or morale usant le Site internet. Le Service Visio Pièces électroménagers (discount) vise à permettre aux Clients de beneficier de l'expertise de réparateurs professionnels aux fins de poser un diagnostic et d'assister le Client au titre de la réparation de appareils en breakdown. It is clear that the repair of the equipment is not guaranteed in any case, the Service Visio Pièces électroménagers (discount) can be seen simply to accompany the Client on the basis of a provision of assistance for the repair, and not to a repair service as many as you like.

According to the hypothesis that the availability of the Visio Service for Electrical Equipment (discount) makes it clear that the repair of the equipment on the Client requires the purchase of detached items, which belongs to the Client, if souhaite, to proceed with the purchase of the corresponding pieces on the website Electrical pieces (discount), after acceptance of the General Conditions of Sale of Products available at the next address https://pieceselectromenagers.fr/ . Les pieces détachées éventuelles necessaires à la réparation ne sont aucunement composes dans le prix du Service Visio Pièces électroménagers (discount), et duivent faire l’objet d’un achat distinct par le Client.

2.2. Price

The price of all taxes comprises the Service Visio Pièces électroménagers (discount)est affiché en Euros sur le Site internet. Electrical equipment (discount) reserves the right to modify them at all times, but is committed to applying the current prices at the moment of validation of the Order by the Client according to the terms of article 3 of the present Conditions General de Services.

It is important that the use of the Service Visio Pièces électroménagers (discount) requires the Client to have an internet connection and adequate information material whereby the details are independent of the Service Visio Pièces électroménagers (discount) and here demerent exclusively à la charge du Client. In order to allow an optimal use of the Visio Service Pièces électroménagers (discount) il appartient au Client d'utiliser des navigaurs et appareils (téléphone, tablette, ordinateur) à jour. Pièces électroménagers (discount) ne saurait en cas être tenu responsible for an alteration in the quality of the Service Visio Pièces électroménagers (discount) résultant de ces éléments.

2.3. Accès au Service Visio Pièces électroménagers (discount)

2.3.1. Accessibility

The access to the Visio Service Pièces électroménagers (discount) requires adequate internet access and the use of an adapted access terminal (ordinary or other) (these events are connected to the internet access and the The user's fee policy is at the expense of the user).

Pièces électroménagers (discount) ne saurait être responsable in case of interruption of the access réseaux au Service Visio Pièces électroménagers (discount) , total or partial unavailability of the Service Visio Pièces électroménagers (discount) résultant annotation de l'operator telecommunications , in cases of transmission errors or problems related to the security of transmissions, in cases of defects in the reception materials or the telephone line of Clients, in cases of defects or problems encountered by the host of the Site.

Electrical equipment (discount) does not assume responsibility if the Clients do not appear to connect to the Visio Service Electrical equipment (discount) has any technical problems or any problem due to the inclusion of the equipment, or the use of It is an inappropriate debt, or even a défaut de mise à jour of your web surfer, independent of Pièces électroménagers (discount).

2.3.2. Conditions of use of the Service Visio Pièces électroménagers

The reason is that the Service Visio Pièces électroménagers (discount) is a visio-conference service here supposed to be well-functioning that the Client has the necessary material for this effect, to know a périphérique allowing to create a visio-conference (PC with webcam / tablet / smartphone). All materials necessary for the use of the Visio Pièces électroménagers Service (discount) by the Client are at the exclusive charge of the next one. He is responsible for the proper functioning of his computer equipment and his access to the Internet.

In order to allow optimal use of the Visio Service for Electrical Equipment (discount), Electrical Equipment (discount) is recommended to Clients to be located in a quiet corner in the dark, and to have a quality internet connection: Wifi or 4G .

In the context of using the Visio Pièces Service for electricians (discount), the Client is welcome to proceed with certain manipulations which require particular attention. To avoid all risk of loss, the Client must note that the list is not exhaustive:

- In the framework of the use of the Visio Pièces électroménagers Service (discount), the Client is welcome to proceed with certain manipulations which require particular attention. To avoid all risk of loss, the Client must note that the list is not exhaustive:

- It is strongly recommended to use rubber gloves for personal protection and more generally for all individual protection equipment;

- Respect the instructions given for the repairer to avoid all dangerous manipulation.

For all, Pièces électroménagers (discount) informs the Client that it is necessary to proceed with an attentive lecture of the notice of the concerned apparatuses before all manipulation, and notamment of veiller au respect of the safety rules.

Electrical technicians (discount) must not be held responsible for any matters resulting from the manipulation of the equipment concerned in cases of non-respect for the Client of safety precautions.

Clients should undertake to enter, in the same way as usual, the functionality of the Visio Pièces électroménagers Service (discount), and note that they should not block or alter the normal flow of women.

Article 3 - Procedure for passing commands

3.1. Validation of the Command

To benefit from the Service Visio Pièces électroménagers (discount), the Client selection will show the Service Visio Pièces électroménagers (discount) selection on the website. The selection black ensuite parmi la list des appareils figurant sur le Site internet Pièces électroménagers (discount), l'appareil concerné par la provision de Service Visio ainsi qu'une date de rendez-vous via le calendrier proposé en fonction de ses availabilityés.

The Client will receive the set of information here as requested and noted:

- I'm a name;

- My first name;

- My email address;

- My telephone number;

- The brand, the reference, and the problem encountered with the equipment concerned by the Service Visio Pièces électroménagers (discount).

It is clear that the set of information requested by Pièces électroménagers (discount) is indispensable for the validation of the rendezvous of the Client. Access to the Visio Pièces électroménagers (discount) Service is not possible without the rendering of this information by the Client.

After checking the contents of the Order in the "Basket", the Client will confirm the Order by validating their details, and in advance of prior approval and acceptance without reservation of the integrity of the present General Conditions of Services. This order is valid and rewarded for Pièces électroménagers (discount).

After confirming the contents of the command, the client will validate it for payment. The Client acknowledges and accepts that this final validation of the order and the "double click" here and is associated, implies irrevocable acceptance of the Order and of the obligation of payment here in résulte à l'égard de Pièces électroménagers (discount), sous réserve des limitations prévues dans les present Conditions Générales de Services.

Once the rendezvous is valid, the Client will receive an email containing the necessary instructions for accessing the Visio Pièces électroménagers (discount) Service.

The Order will be definitively valid for Pièces électroménagers (discount) which compter the payment of the price corresponding to the Service Visio commandé, soit à compter of the banking authorization of debit in cases of payment for banking cards online.

3.2. Paiement de la Commande

The payment is effected on the bank servers secured by the payment provider of Pièces électroménagers (discount). Ceci implies that some banking information concerning the Clients passes through the Internet Site. Bank card payments are secured. The order must be registered and valid for payment acceptance at the bank. If the transaction is not valid by the bank, for all causes, techniques or banks, the Order is automatically annulled. All Clients' bank cards are stored on the website.

3.3. Cancellation of the Command

After the Order has been validated, the Client will be able to join on a convenient day, at the valid time of the Order. If the Client is not available at the valid hour of the Order, the Client is engaged in informing Pièces électroménagers (discount) more than 30 (thirty) minutes before the valid hour of the Order. In the suite of this request for the Client, Pièces électroménagers (discount) he will propose new availability to honor the Visio Service Pièces électroménagers (discount) on a later date.

In case of cancellation of the Order by the Client, no later than 30 (thirty) minutes before the valid time of the Order, and in case of force majeure, no refund must be made without request by the Client. In reciprocal manner, and at least in case of force majeure, in case of cancellation of the Commande par Pièces électroménagers (discount) au later than 30 (thirty) minutes before the hour validé lors de la Commande, Pièces électroménagers (discount) will be sent to you Client an indemnity corresponding to the double amount of the Command.

Article 4 - Right of retraction

In accordance with the provisions of articles L 221-18 and the Consumer Code, the Client has the right to withdraw and allow the execution of the contract within 14 (quatorze) days to complete the contract conclusion of the contract sans frais et sans avoir à motivate sa decision.

In order to exercise the right of retraction for the Client, Pièces électroménagers (discount), a reimbursement will be made in the same way as the totality of the payment effectué for the Client. In accordance with the provisions of article L 221-24 of the Consumer Code, Electrical Equipment (discount) undertakes to process the reimbursement of the Client within the maximum four-hour period (14) days to calculate the right date de rétractation a été exercé par le Client. The refund will be effective for the same amount of payments used by the Client.

The Client is informed and informed and accepts that the Service Visio Pièces électroménagers (discount) allows the Client to benefit from an assistance service for the réparation en visioconférence of their électroménagers appareils in the relevant courts, and before the expiration of the legal retraction period of 14 days. With this precision in mind, if the Client states that the execution of the performance of the Service Visio Pièces électroménagers (discount) begins before the end of the retraction period, and choose an execution date of the Service Visio Pièces électroménagers ( discount) prior to the expiration of 14 (quatorze) days, the confirmation and acceptance of express refusal is the right to retract and definitively validate the order on the website.

In this regard, the Client is informed that in application of article L 221-25 of the Consumer Code, the right of retraction cannot be exercised by the Client for the contracts of supply of services not to be executed with the Client's agreement before the end of the retraction period. According to the hypothesis that the Client here to solicit the execution of a Visio Pièces électroménagers (discount)avant la fin délai de rétractation, souhaite exercer son droit de rétractation, Pièces électroménagers (discount) est en droit de lo réclaimer le montant correspondent to the service provided is the communication of the decision of whether to retract, to help those Electrical Equipment (discount) to recueilli the express request of the Client for the execution of the service pending the duration of their right of retraction. This amount is proportionate to the total price of the service convenient in the contract. If the total price is excess, the appropriate amount is calculated on the basis of the value given here at été fourni.

Article 5 - Responsibilities

In application of article L 221-15 of the consumer code, electrical appliances (discount) cannot be held responsible for the non-execution of the contract, due to the occurrence of a major force in accordance with article 1218 of the civil code.

For all that, it is clear that the Service Visio Pièces électroménagers (discount) is a remote accompaniment service from consumers for professionals at the end of the repair of their defective equipment. Accordingly, if the Client proceeds with manipulations on the device according to the instructions of a professional, there is a requirement on the part of the Client for particular attention and vigilance, and respect for the safety regulations without this exhaustive list:

- Débrancher l'appareil concerné de la prize de courant avant d'effectuer toute manipulation et/or réparation;

- It is strongly recommended to use rubber gloves for personal protection and more generally for all individual protection equipment;

- Respect the instructions given for the repairer to avoid all dangerous manipulation.

Pièces électroménagers (discount) également au Client qu'il est necessaire de procéder à une lecture attentive de la notice des appareils concernés avant toute manipulation, et notamment de veiller au respect des règles de securité.

According to the article L 221-15 of the consumer code, electrical appliances (discount) must not be purchased in any case unless they are responsible for matters resulting from the manipulation of the equipment concerned in cases of non-respect. l'Utilisateur des précautions élémentaires de sécurité.

Article 6 - Données personnelles

The policy of protection of female personnel of Electrical Equipment (discount) is to inform the Clients of practices concerning consent, collection, use, stockage, safety measures, conservation duration, the recipient(s) and the part of the female personnel who the Client is pleased to inform them of the use of the Internet Site, and note that they order the Service Visio Pièces électroménagers (discount) on the Internet Site.

The provisions concerning the protection of women personnel tell us what issues de la Loi Informatique et Libertés dated du 6 January 1978 modified by the European Regulation (UE) 2016/679 du Parlement européen et du Conseil du 27 April 2016 relating to the protection of women physical persons in relation to the treatment of women in particular personnel and the free circulation of these women (« GDPR ») are available on the website at the next address: https://pieceselectromenagers.fr/ .

The Client has the right to access, rectification and opposition to the women concerned. The Client should be addressed directly to Pièces électroménagers (discount) by writing to the next address: info@pieceselectromenagers.fr . In order to allow parts of the electrician (discount) to be satisfied, you need to be accompanied by the necessary elements for the identification of the shipper: name, address, e-mail and postal address.

Article 7 - Démarchage téléphonique

In accordance with article L 223-2 of the consumer code, the client is informed of the possibility of registering free of charge on an opposition list on the BLOCTEL telephone registration (www.bloctel.gouv.fr) until moreover, there is no further information on the phone for a professional with the information on the contract relationship in progress, in accordance with law n°2014-344 of 17 March 2014 relating to consumption.

All consumers have the possibility of registering for free on this list on the site https://conso.bloctel.fr/index.php/inscription.php .

Article 8 - Right applicable – Disputes

The present General Conditions of the World in French language should be executed and interpreted in accordance with French law, both for the basic rules and for the formal rules.

In case of dispute, the Client will prioritize Pièces électroménagers (discount) to obtain an amiable solution. In case of amiable resolution, and in accordance with article L 612-1 of the Consumation Code, Electrical Equipment (discount) is guaranteed to the Client via a consumer mediation device. Le Client pourra alors saisir le médiateur Médicys dont les coordonnées figurent ci-dessous:

Doctors

73 boulevard de Clichy, 75009 Paris

Or by email:contact@medicys.fr

Some parties are free to accept or refuse the proposed solution, and if necessary, to carry the request before the competent juridictions.